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500 requests scheduled per month
Frequently Asked Questions
What counts as a scheduled request?
The scheduled requests count is increased every time a hook is scheduled with the Schedule Hook API route and gets reset at the beginning of each calendar month.
Is there a way to track my usage?
Yes, your account’s quota is displayed on the Account Page.
What happens if I go over the scheduled requests quota?
You will be allowed to go over the quota by 2 times for the first month you go over it. We will then reach out to work out how to stay under the limit or upgrade you to a bigger plan.
How reliable is the API?
The performance and reliability of our service is our top priority. Posthook is deployed to multiple availability zones and leverages highly available systems provided by Google Cloud Platform. Database backups are taken daily and stored in two regions for redundancy. Check out our Status Page (run by a third-party) to see our historical uptime and request latencies from different locations across the world.
How do I cancel my subscription and when does it take effect?
You can cancel your subscription on the Account Page. The plan will remain in effect until the end of the month, at which point your account will be downgraded to the 'Free' plan. All previously scheduled hooks will still be fulfilled under the free account.
How are payments handled?
We use Stripe for our payment processing.
How do I get help with the service?
Please reach out via the live chat on the bottom right of our pages or send us an email to support@posthook.io.